Tenant FAQs
Answers to your frequently asked questions
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Can you hold a place before I apply?
At our company, we do not hold vacant units during the application process. Applications are screened on a first-come, first-served basis. It is highly recommended to submit any requested documents related to your application promptly to leasing@whpmgt.com. -
Do I pay first month’s rent and last month’s rent with my security deposit?
Our management company only requires the first month’s rent and security deposit. The security deposit for unfurnished apartments is twice the rent until 6/30/24. Beginning 7/1/2024, it will be reduced to one times the rent for unfurnished apartments. -
How old do you have to be to apply?
All applicants aged 18 years or older, intending to live on the property, must apply for tenancy. -
Is the deposit refundable?
The security deposit is held until confirmation of the tenant moving out of the unit. An inventory of the unit's condition will be completed. Depending on the state of the unit, money will be deducted from the total deposit. After determining the total due for repairs of the unit, the remainder of the deposit will be returned to the tenant within 21 days along with an itemized statement of repairs. -
Who needs a cosigner?
A co-signer is a third-party, usually a family member or friend, who co-signs the lease with you. This person is in a better financial position than you, has a robust credit history and a good credit score.
Sometimes when you’re applying for an apartment, the leasing agent on-site may suggest or require that you have a co-signer on your lease. Don’t be offended — most apartment properties aim to offer as many options as possible for prospective renters to get approved. Having a co-signer on your lease gives you the backing required to get that dream apartment, and gives the property reassurance that rent will be paid each month. A co-signer doesn’t have to live in the apartment, but their name will be on the lease.
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You have a property I want to rent. How do I apply?
Go to our website www.whpmgt.com and click on listings. Locate the property you are interested in and select apply. If you need further assistance contact our office at 310.844.1985. -
How do I pay rent?
That's an excellent question. We firmly believe that paying rent should not feel like a burden. Therefore, we provide multiple convenient options for you to pay your rent promptly. You can pay electronically through your tenant portal, pay in cash using your PayNearMe barcode at approved retailers such as CVS, Walgreens, Walmart, or 7-Eleven convenience stores. For additional designated PayNearMe locations, please visit PayNearMe.com. Additionally, you can opt to mail your payment to 3651 S. La Brea Ave Suite 758, Los Angeles, CA 90016. Rest assured, all electronic payments will be promptly applied to your account. -
I want to get a pet. What do I do?
While we strive to accommodate pets at all our locations, please note that not all of them are pet-inclusive. For those that do we require a non refundable pet deposit of $500, additional $50 per month to rent. Additionally, we use a petscreeing service through petscreening.com to qualify and register your pet. -
I want to move out, but my roommate wants to stay. What do I do?
Reflect on your own priorities and goals. If moving out is essential for your well-being or future plans, prioritize your own needs while being considerate of your roommate's situation. Review the lease to check the terms of your lease agreement to see what options you have for moving out early. There may be penalties or procedures you need to follow. -
My lease expiration is coming and I want to move out. What do I do?
We aim to make your moving-out experience stress-free. To achieve this, we kindly request that you contact our office to notify us of your intentions. We can provide you with a to-do checklist to better organize your next steps.
According to California Law, your notice should include your name, the unit you occupy, and the date by which you will be completely moved out. It should also provide a forwarding address where your security deposit can be mailed. If you have a month-to-month rental agreement, you must give a 30-day notice to the landlord. For leased properties, review the terms to determine what actions are required at the end of the lease. Typically, tenants can move out when the lease term ends, as leases often expire automatically.
Before vacating the property, ensure that you thoroughly clean the unit and strive to leave it in the condition in which you found it. Failure to do so may result in fees for cleaning that you could be responsible for. For more information on security deposits, refer to our Security Deposits tipsheet. Take pictures of the entire unit before moving out to have proof of its condition afterward.
The landlord must provide written notice of the tenant's right to request an initial inspection. Two weeks before vacating the rental unit, arrange for the landlord to conduct the initial inspection. The landlord must give at least 48 hours' advance written notice of the inspection date and time, regardless of whether the parties have agreed on it. Ensure your presence during the initial inspection so that the landlord can identify any necessary repairs or conditions that might affect deductions from your deposit.
You are responsible for paying rent while living in the rental unit. If you give a 30-day notice to vacate after paying rent, you must also pay for the extra days you remain in the apartment. Remember, the security deposit does not cover your last month's rent.
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Who is responsible for paying for repairs & maintenance requests?
In California, landlords are responsible for addressing any issues that compromise the health or safety within a rental unit. Additionally, they are mandated to maintain specific amenities in proper working order.
Typically, California tenants are required to maintain rental units in a clean and hygienic condition. This entails taking care of minor repairs, such as replacing light bulbs and keeping the space tidy. In the event of more significant issues, tenants are expected to promptly notify the landlord.
Furthermore, tenants bear the responsibility for repairing any damage resulting from their deliberate or negligent actions. This includes damage caused by a lack of cleanliness or improper use of the rental property's amenities or fixtures. For further information, please reach out to our office.
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Application Eligibility Criteria
- $45 Application fee for credit and background screen
- All applicants 18 years of age or older with the intention to live on property must apply for tenancy.
- Credit score of at least 620.
- Income needs to be 3x rent amount.
- When requested, please be ready to provide proof of income such as but not limited to, bank statements and check subs. In the case you're self-employed please provide most recent tax returns. If applicable, proof of rental voucher/third party payer.
- Consent and complete a criminal background screening.
- No evictions or bankruptcies in the past 7 years.
- Landlord and Employment References
Applications are screened on a first-come first-served basis. It is highly recommended to submit any requested documents related to your application in a timely manner to leasing@whpmgt.com.